Increased customer service, better response times, efficiency and cost reduction, customized products, computerized b2b relationships, internationalization and lengthening of the production chain are needs that WTS Group experiences as priorities and vital. SAP S/4HANA was chosen as an enabler, if not promoter, of this transformation. In fact, the company has taken advantage of industry best practices, implementing an overall review of business processes according to the strategic objectives that ownership has given for the next 5-10 years