For many years, innovation, particularly in the IT world, was considered primarily a matter of technology. To be a good provider in this area, or to benefit from good technology services, it was enough to have advanced equipment, solutions and implementations. Today, however, it has been realized that the best way to achieve effective and long-lasting results is to put people at the center of innovation. This is true from the point of view of skills, but especially from the point of view of the ability to listen and interact.
People at the center, to avoid the mistakes of the past
The “traditional” approach to IT, especially the more old-fashioned and radical approach, had many rigidities. Very often, the software, hardware and infrastructure solutions of IT companies were proposed (and still are, in some cases) As is, to use an English phrase, without the possibility of adapting to the different or changing needs of businesses. This forced productive realities, and consequently people, to bend their habits, and in some cases even their professional needs, to systems that risked being abstract and disconnected from daily productivity.
At Regesta we decided to espouse a different philosophy and put people at the center of innovation. The reasons for this choice can also be found in the latest research in the field.
The importance of the workforce in Industry 4.0 and beyond
The fear that machines may one day replace the workforce and the workforce of companies is a theme that runs across the entire history of technological innovation since the dawn of automation. Looking at the past, however, it is clear that people have always played an irreplaceable role, a role that is destined to remain in the future, as evidenced by more modern approaches to Machine Learning, such as Human in The Loop. People’s experience and decision-making skills are indispensable even in the most advanced contexts, and there is no chance on the horizon that they will be excluded.
The growing trend is to accept that technology will support people, for complex, repetitive and risky tasks, freeing up time and resources for the workforce to devote to higher value-added, more uplifting and rewarding activities.
The topic, however, is complex and extensive, and there are already numerous publications that in principle confirm this trend or ultimately raise interesting questions about valuing people in Industry 4.0.
People at the center of innovation: more opportunities and gratification
Whereas working in IT used to mean mostly dealing with systems and infrastructure, today the most important job, particularly for companies that offer complete solutions for the smart enterprise, is to connect solutions and people.
Indeed, as we know from experience to date, the success of technology comes first and foremost from people. Making sure that the potential of innovation is understood and appreciated within a company, and especially that new opportunities are grasped by everyone, is today, for advanced IT companies, at least as important as technological innovation itself.
Applying such a strategy also has practical as well as ethical implications: providing more opportunities for corporate resources to grow ensures greater satisfaction, which brings with it greater loyalty to the company, improving productivity and reducing the risk of turnover.
Putting people at the center of innovation in short is the classic win-win condition in which all stakeholders can enjoy an advantage.
Being anIT company with people at the center is a lifelong goal for us.
Find out how to join the Regesta team at this link. We look forward to having you on board!
