The relationship with customers and the customer experience offered to each one of them are key factors in the success of any business, even in B2B.
How to create unique experiences to retain customers and be able to quickly understand what they want and how they act in the market?
SAP C/4HANA is the technology solution that combines X Data and O Data (customer data and operational data) and enables:
- Create and develop effective and personalized relationships;
- Deliver the engaging and rewarding experience your customers expect.
On Oct. 3, we will tell you about the capabilities of the SAP C/4HANA suite to support sales, customer service, e-commerce and marketing activities.
The day will be organized as follows:
- 16:00 Registration and Welcome coffee;
- 16:30 Opening remarks:
- Francesco Brunelli – President, Clarex;
- Emanuele Ratti – Head of CX, SAP;
- Ilario Benetti – Partner, Clarex
- 18:00 Q&A
- 18:15 Networking aperitif
October 3, 2019 | 4:00 pm @ Clarex – Regesta HQ | Via A. Panigada, 15 – 25126 Brescia.